Sponsor/Exhibitor FAQs

Protect yourself from phishing attacks, ensure that any emails from vendors include the WIA official vendor logo.

In previous years, attendees have received fraudulent emails or messages offering accommodation options for Connect (X). These phishing attempts are designed to deceive individuals into providing personal information or making payments to unauthorized entities. All housing-related communications about Connect (X) will come from official channels, such as our conference website and official email addresses. We do not use a 3rd party housing provider. The only way to book a room under our official housing block is by using the links on our website. Should you have any questions, please reach out to the Events team at Events@WIA.org.

The Connect (X) team will host a series of webinars leading up to the event to ensure exhibitors and sponsors are prepared onsite! Below are the dates and times of each webinar:

January 20, 2026- 12PM EST- Register Here

February 10, 2026

March 10, 2026

April 20, 2026

Exhibitor Move-In:
Monday, May 4: 1:00 pm – 8:00 pm
Tuesday, May 5: 8:00 am – 12:00 pm

Exhibitor Move-Out
Wednesday, May 6: 3:00 pm – 10:00 pm
Thursday, May 7: 8:00 am – 12:00 pm

Tuesday, May 5: 12:00 pm – 6:00 pm
Opening Reception 4:30 pm – 6:00 pm

Wednesday, May 6: 9:00 am – 3:00 pm

Each 10×10 booth comes with:

• 8’ Black Draped Back Wall
• 3’ Black Draped Side Rail
• (1) Standard ID Sign

The exhibit hall is NOT carpeted.

You can purchase additional items for your booth by accessing the Exhibitor Services Kit task in the Cvent exhibitor portal or by finding it here: Exhibitor Services Kit.

Online ordering will also be available through CSS, our show management. If you do not receive a login email, please contact esr@cssabq.com.

Information on lead retrieval can be found in the Exhibitor Services Kit.

An email will also come from Executive Events, our official registration partner, with more information for online ordering.

Show Floor Meeting Room Hours:
Monday, May 4: 1:00 pm – 5:00 pm
Tuesday, May 5: 8:00 am – 6:00 pm
Wednesday, May 6: 8:00 am – 3:00 pm

Convention Center and Omni Meeting Room Hours:
Monday, May 4: 8:00 am – 5:00 pm
Tuesday, May 5: 8:00 am – 6:00 pm
Wednesday, May 6: 8:00 am – 5:00 pm

Standard Room Set:

• (1) 8′ Draped Table
• (8) Padded Chairs
• (1) Wastebasket
• (1) 22×28 Sign

To order additional items for your Exhibit Hall Meeting Room, please utilize the Service Kit.

Please contact Mackenzie.Germinario@WIA.org if you have additional questions.

Standard Room Set:

• (4) Round Tables with (10) Chair at each. To customize, please email Mackenzie Germinario by March 27.
• (1) 22×28 Sign

To order additional items for your Convention Center Meeting Room, please utilize the Service Kit. There, you will find information on ordering catering, AV, and electric.

Please reach out to Mackenzie Germinario if you have additional questions.

Standard Room Set:

• (3) Round Tables with (10) Chairs at each
• (1) 22×28 Sign

To order additional items for your Convention Center Meeting Room, please utilize the Service Kit. There, you will find information on ordering catering, AV, and electric.

Please reach out to Mackenzie Germinario by March 27 if you would like to customize your meeting room’s set or have additional questions.

Convention Center AV: Please scan the QR code to order AV from Vision Creative. The deadline to order AV is April 24, 2026 by 5 PM EST. Questions? Contact Chris Walker.

Convention Center Electric: Please click here to order electric before the April 14, 2026, deadline. Questions? Contact Edlen Electrical Exhibition Services.

Omni Meeting Room AV, Electric, and Wi-Fi: Please contact Brian Adams with Pinnacle Live for all AV, Electric, and Wi-Fi needs.

The shipping address can be found on page 2 of the Exhibitor Services Kit, with details on material handling, rates, and shipping labels starting on page 29. Be sure to carefully review the material handling guidelines in their entirety to ensure proper shipping procedures are followed. Please note that exhibitors and sponsors are responsible for the pick-up, delivery, and payment of all freight.

Please contact the WIA Events Team and we will assist you.

Please use the instructions below to register your staff:

1. As an administrator, please log into the Exhibitor or Sponsor Portal
2. Go to the registration tab, select ‘allocate included passes’, log into allocation portal.
   1. On the homepage, there is a step-by-step tutorial for adding team members
3. View how many Registrations you have available by selecting ‘Group Inventory’
4. Go to the Group member tab, select one of the options to add, import or invite a group member (s). Please note, each attendee must have a unique email.
5. Once you have added the group member, scroll down and select the group member(s) you would like to allocate a pass to. From the ‘action’ drop down, select the pass type you would like to provide to the attendee(s).
6. Select start, registration will be assigned to the attendee(s)

This can occasionally happen when someone begins a registration and doesn’t finish the process. The registration will return to your total after 24 hours. If you need immediate assistance, please contact the Events Team.

The portal platform only allows each company to have one admin log in. You are unable to have additional admins. If you need to update your admin, please reach out to events@wia.org.

Sometimes, emails may end up in your spam folder, so please check all inboxes for an email from Connect (X). If you still haven’t received the email, please email the Events Team.